Agentic incident response
Mel for incident response
When something's on fire, Mel investigates the alert, inspects the logs on the affected box, summarizes what it finds, and drafts the mitigation — so you move from page to fix faster.
Why it helps
Move from alert to answer, faster.
Mel does the frantic first ten minutes of an incident — gathering context — so you can focus on the call.
Context, fast
Mel pulls logs, runs diagnostics, and searches the web for the error signature while you're still reading the page.
On the affected host
Melt an SSH session and Mel runs its investigation on the server in question — no manual copy-paste of commands.
A clean handoff
Mel summarizes the timeline and findings into something you can drop straight into the incident channel or a ticket.
How it works
From page to mitigation.
Mel investigates where the incident lives and keeps a record you can share.
- 01
Investigate the alert
Point Mel at the symptom. It inspects logs, runs health checks, and searches for the error — locally or over SSH.
- 02
Summarize the findings
Mel writes up what it saw — the timeline, the likely cause, the evidence — in a transcript you can share.
- 03
Prepare the fix
It drafts the mitigation as a reviewable diff or a runnable command, ready for you to approve.
Built in
Investigate, on the box, with a record.
Mel brings the investigation to where the incident is — and leaves a trail you can hand off.
Runs on the affected host
Melting an SSH session gives Mel read_file, grep, and run_command on the remote — no install required.
Built-in web search
Mel looks up unfamiliar error signatures with a free web-search tool, right inside the conversation.
Knows when it's done
Long-running agents fire a notification when they finish or get blocked, so you can step away during an incident.
Shareable transcript
Every investigation is saved — the commands, output, and summary — ready to paste into a postmortem.
Step away safely
Get pinged when it's done.
Long investigations run while you handle the incident. When an agent in a background tab finishes — or needs your approval — Mel flashes a notification and drops it in the inbox, so you can jump right back into the exact conversation.
- Flash card on completion or block
- Inbox with status + relative time
- One click back into the conversation
- Free DuckDuckGo web search built in
More use cases
What else Mel can do.
Code review
Review diffs with full-repo context, enforce conventions, and iterate on the fix in your terminal.
ExploreBug investigation
Reproduce vague bugs, capture the evidence, and trace the cause back to the line.
ExploreRefactors & migrations
Scope a migration, apply it across the repo, verify with your build, and review the diffs.
ExploreCut the time from page to fix.
Let Mel gather the context, run the diagnostics on the right host, and hand you a summary and a fix to approve.